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As the need for security on the internet continues to grow, one of the the guardians of the networked world lays claim to an enviable record.
In its 13 years in business, VeriSign says it has maintained a “100% up time” service in operating the infrastructure that controls the internet.
The firm has a crucial role in the day-to-day operation of the internet – it manages two of the world’s 13 root servers, which direct global internet traffic; it routes every web address ending in .com or .net; and it issues secure digital certificates to protect more than 900,000 web servers on the net.
In a rare insight into just how VeriSign works, the company invited the BBC into one of the main data centres where security is at the heart of everything.
The building itself is one of hundreds that dot Silicon Valley’s landscape; bland and unremarkable on the outside.
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 This is our most secure room. VeriSign has more than 4,000 employees worldwide and there are only six people in the whole company who have access to this space  Ralph Claar, Verisign, on the inner sanctum
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There is no fancy corporate sign on the manicured strip of lawn to hint that it is owned or operated by VeriSign. Steps up to the entrance were deliberately built to ensure nobody would try to ram the building. Cameras and motion detectors are everywhere to be seen. The reflecting windows on the outside are fake.
Inside is altogether more of what you would expect.
At each stage, at least two forms of authentication are required to enter various parts of the building, including door passes and fingerprint or handprint scanners.
“We are a regulated industry with the biggest banks in the world as our customers, so everything we do here has to be secure,” says Mike Kirwan, vice president of production services.
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