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Re: Getting your company back on track

Now that Yahoo appears to be on its own path, it’s time for the company to find in its past what could again make it great.

Contrary to popular opinion, the key to the future isn’t becoming a technological marvel to rival Google. Instead, Yahoo should home in on what it made it special before the dot-com bust: The Yahoooooo! (cowboy twang inserted) of yesteryear.

Yahoo was an Internet media pioneer. The company built or bought every massively popular feature on the Web today–think Broadcast.com (video), Launch (music) and Groups (social networks). It also developed an advertising engine that could deliver on the dream campaign of any marketer with the data to back up that promise. You could argue Yahoo failed to take advantage of many of those assets in recent years, but the shortcomings haven’t been in vision, they’ve been in execution.

So how does Yahoo move forward? It needs to rebrand itself an Internet media company, quit chasing Google on Web search, and get damn good at selling brand advertising to Madison Avenue once again. And it has to get it done before Google figures out how to turn the creative ad process over to robots. Does technology play a role in that future? Of course. But the emphasis should be on technology that makes ad sales possible, not ad sales that make the technology possible.

“Yahoo was basically built for brand advertisers before brand advertisers came online in a big way. Now that they have come online, Yahoo has to have better technology to allow for better targeting and scale,” said Rishad Tobaccowalo, CEO of the futures-consulting company Denuo, a unit of advertising agency holding company Publicis.

Yahoo certainly has been selling technology, but not in the way Tobaccowalo is talking about. Earlier this year, executives started beating the drum about getting back to the technology roots with new products like advanced e-mail, mobile-search technology, and a universal log-on for Yahoo members across services like Flickr, Mail and Address Book.

Those initiatives are worthwhile, but Yahoo should be selling a bigger story to Madison Avenue, particularly as Google tries to build a division for selling brand advertising alongside search. Sure, Yahoo has advertising platforms like Panama, but the company still isn’t reaping the full value of its media network. Quite simply, it isn’t showing the swagger of its younger years among advertisers. (Note: avoid the cockiness that turned some advertisers off in the early years.)

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Steven J. Sasson, an electrical engineer who invented the first digital camera at Eastman Kodak in the 1970s, remembers well management’s dismay at his feat.

“My prototype was big as a toaster, but the technical people loved it,” Mr. Sasson said. “But it was filmless photography, so management’s reaction was, ‘that’s cute — but don’t tell anyone about it.’ ”

Since then, of course, Kodak, which once considered itself the Bell Labs of chemistry, has embraced the digital world and the researchers who understand it.

“The shift in research focus has been just tremendous,” said John D. Ward, a lecturer at the Rochester Institute of Technology who worked for Kodak for 20 years. Or, as Mr. Sasson put it, “Getting a digital idea accepted has sure gotten a lot easier.”

Indeed, physicists, electrical engineers and all sorts of people who are more comfortable with binary code than molecules are wending their way up through Kodak’s research labs. “When I joined, I knew my salary came from film sales,” said Dr. Majid Rabbani, an electrical engineer who joined Kodak in 1983. “But I knew that I would eventually produce paychecks for others.”

Kodak is by no means thriving. Digital products are nowhere near filling the profit vacuum left by evaporating sales of film. Its work force is about a fifth of the size it was two decades ago, and it continues to lose money. Its share price remains depressed.

But, finally, digital products are flowing from the labs. Kodak recently introduced a pocket-size television, which is selling in Japan for about $285. It has software that lets owners of multiplexes track what is showing on each screen. It has a tiny sensor small enough to fit into a cellphone, yet acute enough to capture images in low light.

The company now has digital techniques that can remove scratches and otherwise enhance old movies. It has found more efficient ways to make O.L.E.D.’s — organic light-emitting diodes — for displays in cameras, cellphones and televisions.

This month, Kodak will introduce Stream, a continuous inkjet printer that can churn out customized items like bill inserts at extremely high speeds. It is working on ways to capture and project three-dimensional movies.

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